At Residency Rooms Liverpool, we aim to provide comfortable, clean, and welcoming accommodation for all our guests.
To ensure a pleasant stay for everyone and to maintain the quality of our properties, we kindly ask all guests to follow the house rules outlined below during their stay.
These rules apply to all properties managed by DRH Property LTD.
Check-in time: From 3:00 PM onwards
Check-out time: Before 11:00 AM
Guests are required to check out on time so our team can prepare the property for the next guests.
Early check-in or late check-out may be available upon request but cannot be guaranteed and may incur additional charges.
Each property has a maximum number of guests allowed.
Only the number of guests included in the booking confirmation are permitted to stay at the property.
Additional guests must be approved in advance. Unauthorised guests may result in cancellation of the booking.
Parties, large gatherings, and events are strictly prohibited at all properties.
Our accommodations are designed for residential stays and not for hosting events.
If a party or gathering is detected, the booking may be terminated immediately without refund.
Guests must respect neighbouring residents and maintain reasonable noise levels at all times.
Quiet hours:
10:00 PM – 8:00 AM
Excessive noise, loud music, or disturbances during these hours are not permitted.
Smoking is strictly prohibited inside the property.
Guests who wish to smoke must do so outside in designated outdoor areas where permitted.
Any evidence of smoking inside the property may result in additional cleaning charges.
Guests are expected to take reasonable care of the property and its contents.
Please ensure that:
• Furniture is not moved unnecessarily
• Appliances are used responsibly
• The property is kept clean during your stay
Any damage caused during your stay must be reported immediately.
For your safety and security, please ensure that:
• Doors and windows are locked when leaving the property
• Keys or access codes are kept secure
• Any suspicious activity is reported
DRH Property LTD cannot be held responsible for lost or stolen personal belongings.
Guests are expected to maintain a reasonable level of cleanliness during their stay.
Before check-out, guests should:
• Dispose of rubbish in appropriate bins
• Wash used dishes
• Leave the property in a tidy condition
Excessive cleaning required after check-out may result in additional charges.
Pets are generally not permitted unless specifically approved prior to booking.
Guests wishing to bring pets must contact us before making a reservation.
Illegal activities of any kind are strictly prohibited within the property.
If illegal activity is suspected or reported, the booking may be terminated immediately and authorities may be contacted if necessary.
Any items left behind by guests may be stored for a limited period of time.
While we will try to assist in returning lost items, DRH Property LTD cannot guarantee recovery or be held responsible for lost property.
By completing a booking and staying at Residency Rooms Liverpool, guests confirm that they have read, understood, and agreed to comply with these house rules.
Failure to follow these rules may result in termination of the stay and possible additional charges.
If you have any questions regarding our house rules or your stay, please contact us:
Email:
booking@residencyliverpool.co.uk
daniel@drhproperty.co.uk
Company:
DRH Property LTD
